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Privacy Policy
Introduction
Our privacy policy will help you understand what information we collect and uses it, and what choices you have.
When we talk about "we," "our," or "us" in this policy, we are referring toBookkaze Co., Ltd the company which provides the Services. When we talk about the "Services" in this policy, we are referring to our web applications or applications running on mobile devices.
Information we collect and receive
1. Customer Data
Content and information submitted by users to the Services is referred to in this policy as "Customer Data." Our application collects or processes Customer Data, it does so on behalf of the Customer. Here are some examples of Customer Data (but keep in mind they are only examples and there may be others): first and last name, email, facebook profile, and our appís in-app purchase history.
If you create a user account or use our applications, you are a user.
2. Other information
We may also collect and receive the following information:
Account creation information. Users provide information such as an email address and password to create an account.
Billing and other information. For Customers that purchase a paid version of the Services, our corporate affiliates and our third party payment processors may collect and store billing address and credit card information on our behalf or we may do this ourselves.
Services usage information. This is information about how you are accessing and using the Services, which may include administrative and support communications with us and information about channels, features, content, and links you interact with.
Log data. When you use the Services our servers automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the web page you visited before using the Services, your browser type and settings, the date and time of your use of the Services, information about your browser configuration and plug-ins, language preferences, and cookie data.
Device information. We may collect information about the device you are using the Services on, including what type of device it is, what operating system you are using, device settings, application IDs, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. Geo-location information. Precise GPS location from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
Device Permissions
Our mobile applications may require ones of the following mobile features to operate with full functionalities.
Location
- approximate location (network-based)
- precise location (GPS and network-based)
Phone
- read phone status and identity
Photos/Media/Files
- read the contents of your USB storage
- modify or delete the contents of your USB storage
Storage
- read the contents of your USB storage
- modify or delete the contents of your USB storage
Wi-Fi connection information
- view Wi-Fi connections
Device ID & call information
- read phone status and identity
Other
- delete apps
- directly install apps
- view network connections
- full network access
- run at startup
- prevent device from sleeping
- modify system settings
3. The data we are processing
The data we are processing are email, basic public facebook profile, billing transaction information. We use your information to record the items you purchased from us and allow us to provide you with better customer service experience.
Our Cookie Policy
We uses cookies and similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.
Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access the Services through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use the Services.
We sets and accesses our own cookies on the domains operated by us and its corporate affiliates. In addition, we use third parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its website. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.
How we use your information
We use your information to provide and improve the Services.
1. Customer Data
We may access and use Customer Data as reasonably necessary and in accordance with Customerís instructions to
- provide, maintain and improve the Services;
- to prevent or address service, security, technical issues or at a Customerís request in connection with customer support matters as expressly permitted in writing by the Customer.
2. Other information
We use other kinds of information in providing the Services. Specifically:
To understand and improve our Services. We carry out research and analyze trends to better understand how users are using the Services and improve them.
To communicate with you by:
Responding to your requests. If you contact us with a problem or question, we will use your information to respond.
Sending emails and messages. We may send you Service and administrative emails and messages. We may also contact you to inform you about changes in our Services, our Service offerings, and important Service related notices, such as security and fraud notices. These emails and messages are considered part of the Services and you may not opt-out of them. In addition, we sometimes send emails about new product features or other news. You can opt out of these at any time.
Billing and account management. We use account data to administer accounts and keep track of billing and payments.
Communicating with you and marketing. We often need to contact you for invoicing, account management and similar reasons. We may also use your contact information for our own marketing or advertising purposes. You can opt out of these at any time.
Investigating and preventing bad stuff from happening. We work hard to keep the Services secure and to prevent abuse and fraud.
This policy is not intended to place any limits on what we do with data that is aggregated and/or de-identified so it is no longer associated with an identifiable user or Customer of the Services.
If you have any questions about your information, our use of this information, or your rights when it comes to any of the foregoing, contact us at appstore@bookkaze.com
Other Choices
In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your mobile device may provide you with choices around how and whether location or other data is collected and shared. We do not control these choices, or default settings, which are offered by makers of your browser or mobile device operating system.
Sharing and Disclosure
There are times when information described in this privacy policy may be shared by us. This section discusses only how we may share such information.
1. Customer Data
We may share Customer Data in accordance with our agreement with the Customer and the Customerís instructions, including:
With third party service providers and agents. We may engage third party companies or individuals to process Customer Data.
With affiliates. We may engage affiliates in our corporate group to process Customer Data.
2. Other information
We may share other information as follows:
About you with the Customer. There may be times when you contact us to help resolve an issue. In order to help resolve the, we may share your concern with our Customer.
With third party service providers and agents. We may engage third party companies or individuals, such as third party payment processors, to process information on our behalf.
With affiliates. We may engage affiliates in our corporate group to process other information.
3. Other types of disclosure
We may share or disclose Customer Data and other information as follows:
During changes to our business structure. If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of our assets, financing, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence).
To comply with laws. To comply with legal or regulatory requirements and to respond to lawful requests, court orders and legal process.
To enforce our rights, prevent fraud and for safety. To protect and defend the rights, property, or safety of us or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud.
We may disclose or use aggregate or de-identified information for any purpose. For example, we may share aggregated or de-identified information with our partners or others for business or research or partnering with research firm or academics.
Security
We take security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.
Changes to this Privacy Policy
We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Services after those changes are in effect, you agree to the revised policy.
Contacting us
Please also feel free to contact us if you have any questions about our Privacy Policy or practices. You may contact us at appstore@bookkaze.com or at our mailing address below:
Bookkaze Co., Ltd
4 (2nd Floor) YenAkat Road
Tungmahamek, Sathorn, Bangkok
Thailand 10120
